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Tackling delayed transfers of care: A new partnership brings technology and data to homecare service

Tackling delayed transfers of care: A new partnership brings technology and data to homecare service

A new partnership was today announced by Appello, one of the UK's leading technology-enabled care services (TECS) provider, and Bluebird Care, one of the UK's leading providers of homecare and live in care services, to help tackle the growing challenge of delayed transfers of care.

The new service, called Bluebird Care Assist, will see Appello and Bluebird Care develop new care pathways through integrating homecare services with TECS solutions. Bluebird Care Assist will provide round the clock monitoring for people receiving care in their home and will enable people to return home from hospital and help them to remain in their homes living independently for longer.

Through its capability to monitor the health and wellbeing of people receiving care and support services in their home, Bluebird Care Assist has the potential to deliver significant improvements, from utilising technologies to supporting the integration of health and social care.

Duncan Berry, chief operating officer at Bluebird Care, said: "Every day many older and vulnerable people are ready to be discharged and yet they remain in hospital, often delaying their recovery and return to independent living. One of the reasons for this is hospital staff responsible for discharging patients have limited awareness of what other services are potentially available in their local community to help them.

Mr. Berry added: "Partnering with Appello means we can design and develop innovative care packages with Local Authorities, Health and Community Trusts and Clinical Commissioning Groups to help discharge patients sooner, improve their outcomes and increase hospital capacity. Also we are looking to help reduce the instances of readmissions"

Following extensive research of TECS providers, Appello's comprehensive range, quality and reliability of services alongside a shared vision and mission to provide the very best care and support services saw the company being identified as the best fit for the Bluebird Care brand.

Through the use of technology alongside homecare and live in care, Appello and Bluebird Care are able to provide more insightful care management. The cost of setting up a home with devices and sensors including monitoring and community support can be considerably more cost effective by helping to prevent admission or readmission into hospital.

"We're excited to be working alongside Bluebird Care to help develop new ways to tackle the issues of delayed transfers of care," comments Andy Davey, Managing Director of Appello. "Where older or vulnerable people may require 24 hour monitoring, without technology this can usually only be provided by live in care, in a care home or hospital environment. With the use of TECS, we're able to provide data collected from the sensors that can help to build a proactive care service. This can further improve patient insight, outcomes and the design and support of health and social care pathways to maintain independent living and quality of life'.

Bluebird Care Assist is available to customers through a range of models designed to support older and vulnerable people to live fulfilled lives safely at home, enhancing their wellbeing, while providing peace of mind to their family, friends and carers.