Life Safety and Security
We source, design, install, maintain and monitor systems, providing a holistic view of an individual's health and wellbeing
We support over 400,000 individuals across the UK across our services
Over 27 years’ experience in the life safety and technology enabled care service provision
We partner with 3 of the 4 largest housing associations in the UK


Safety, trust and confidence are key factors for the health and wellbeing of patients and individuals, whether in their own homes or being cared for in the community. That's why supporting and empowering people to control and manage their health is so important. It is also vital that the buildings they live in are kept safe and secure.

How we can help

Our telecare, fire safety and security portfolio enables people to live the life they choose, for longer. Our services include: telecare and personal emergency alarms, grouped warden call systems, fire detection and protection, emergency lighting, door entry and access control, CCTV and concierge intercom systems, telehealth and activity monitoring.

Our Experience

As industry leaders, we offer a national maintenance and asset management service, delivering high quality planned and reactive maintenance, regardless of location.

We maintain over 5,000 fire detection and emergency lighting systems for commercial and residential companies. We provide advice and solutions that deliver efficiency gains, whilst ensuring legislative compliance. Our model allows us to deliver approximately 100,000 responsive maintenance call outs and planned maintenance tasks per year. It is no wonder that three of the UK's largest housing associations and hundreds of other housing providers, local authorities and charities trust us to give the people they're supporting peace of mind and security.

Life Safety and Security Services

When it comes to telecare systems you can count on our experience and expertise. We install a wide range of telecare systems (digital, analogue fixed or dispersed) and currently carry out over 500 large installation projects each year. These are delivered through a robust management programme to ensure high standards are met and maintained.
Asset Life Cycle
We believe in consistently setting and maintaining the highest standards in the industry. With our national reach and local focus, our engineers are able to provide first class maintenance, service and upgrades on virtually every type of commonly used telecare, fire safety and security product. We deliver more than 100,000 responsive maintenance call outs and 35,000 planned maintenance tasks per year.
Fire Systems
Keeping people and buildings safe is central to what we do. The Fire Regulatory Reform Order (RRO) is a key driver to ensure landlords maintain/upgrade fire systems within certain timeframes. We support our customers with the systems, upgrades and maintenance they need to remain compliant with the RRO.
SafeLink and SmartAccess
How quickly can you summon the emergency services to your properties? Can you easily monitor and control who is entering your premises at any given time? SafeLink and SmartAccess solutions give housing and social scheme providers the peace of mind that their care provision is safe, responsive and compliant.

Explore our other services